RETURNS POLICY
Customer Service Rep

SSTAR Wellness and the WellFIT Recovery Zone want you to buy with confidence and offer a 30-day money back guarantee if you’re unhappy with your purchase from WellFitRecoveryZone.com for any reason. If you purchased from Amazon or any other seller, contact the seller for their return policy.

How to Return:

  • Return Authorization required - email us at sstarwellnessinfo@gmail.com

  • Provide your SSTAR or WellFIT Recovery Zone order number 

  • Your item(s) must be returned within the first 30 days of your purchase

  • Your item(s) must be received in like new condition in the original, undamaged packaging

  • No restocking fee will be applied to your eligible refund if your authorized return is received within the first 30 days in the condition mentioned above

  • A minimum 25% restocking fee will be deducted from your refund if your item(s) is received after the first 30 days, or if the original packaging is damaged

  • The shipping charges you paid to receive your order will not be refunded

WHAT YOU HAVE TO DO

 

  • The item(s) authorized for return must be in its original, undamaged packaging and received in like new condition

  • A Return Authorization is required and can be obtained by emailing us sstarwellnessinfo@gmail.com using the subject Return Authorization Request

  • All documents and accessories shipped with the item(s) ordered must be included in the package

  • You are responsible for the cost of shipping the return back to us