WARRANTY POLICY

SSTAR Wellness products are manufactured with high quality parts designed to last.  If any malfunctions occur, SSTAR Wellness offers a limited 1 Year Warranty on our products purchased from WellFitRecoveryZone.com and our official Amazon store.  If you purchased from a different seller, contact them for warranty support. Email sstarwellnessinfo@gmail.com using the subject Warranty Support to initiate a warranty claim.

WARRANTY CLAIM

  • Return Authorization required - email us at sstarwellnessinfo@gmail.com

  • Your item(s) must be within the warranty coverage period to be eligible for warranty support 

 

WHAT YOU HAVE TO DO

  • A Return Authorization is required and is obtained by emailing us at sstarwellnessinfo@gmail.com using the subject Warranty Support

  • Provide your SSTAR, WellFIT Recovery Zone or Amazon order number 

  • The item(s) authorized for warranty support must be received with all originally shipped components and/or accessories

  • The company is responsible for shipping and handling for authorized returns for warranty support.

  • All documents and accessories shipped with the item(s) ordered must be included in the package 

 

TERMS OF POLICY 

 

This product is provided as-is without any guarantees or warranty, except as provided herein. In association with the product, our company makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of noninfringement of third party rights. Use of the product by a user is at the user’s risk.

Your limited warranty covers:

  • RecoverGun PRO device and motor - 1 year

  • RecoverGun PRO and ReCharge PRO Lithium-ion Batteries - 6 months

  • RecoverGun PRO Massage Attachments - 90 days

  • Compression Systems device and motor - 1 year

  • Compression Systems Sleeves/Accessories - 90 days

  • RL300, RL1000, RL1500 Red+NIR Light Systems - 1 year

  • RL24 Mini Red+NIR Light System - 6 months

What does this warranty cover?

  • it covers any defects in material within the warranty coverage period

  • it covers any defects in workmanship under normal use within the warranty coverage period

 

What will we do to correct problems?

  • Within the warranty coverage period, the Company will replace the product or provide replacement parts and online service support, at no cost, for the original purchaser at the discretion of the company

 

What does this warranty not cover?

  • Damage of product resulting from negligence

  • Damage of product resulting from unauthorized modification of the product

  • Damage caused by natural disaster

  • Theft or loss of the product

  • Damage of product resulting from misuse

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